Privacy Notice

This notice explains what information I collect, when I collect it and how I use this with regards to Executive Homes Limited. During the course of our activities, I will process personal data (which may be held on paper, electronically, or otherwise) about you and I recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how I will handle your information.

Who am I?

I take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.

I am notified as a Data Controller with the Office of the Data Protection Commissioner on Guernsey and I am the data controller of any personal data that you provide to me.

I, Nigel Gordon Robson, am the Data Protection Officer for Executive Homes Limited with Guernsey Data Protection registration number 58095.

Any questions relating to this notice and our privacy practices should be sent to [email protected]

How I collect information from you and what information I collect

I collect information about you:

From your application for accommodation

I collect the following information about you:

Tenant name, e-mail address, telephone number, Date of Birth, address (including any previous addresses), marital status, National Insurance Number, nationality, next of kin, passport details, right to work details/license or equivalent;
Guarantor name, e-mail address, telephone number, Date of Birth, address (including any previous addresses), marital status, National Insurance Number, nationality, next of kin (if applicable);
Property address; term, rent, deposit, utility and service responsibilities;
The employment status of tenants and/or guarantors, address, contact details (including email, phone and fax numbers) of the employer/accountant, payroll numbers, length of employment, salary information (including any regular overtime or commission), and any other income received;
Bank account details of the tenant, including account number and sort code; and
Any welfare benefits that you may be eligible for, or are currently on.

Why I need this information about you and how it will be used

I need your information and will use your information:

to undertake and perform our obligations and duties to you in accordance with the terms of our contract with you;
to enable us to supply you with the services and information which you have requested;
to help you to manage your tenancy;
to carry out due diligence on any prospective tenant, including whether there is any money judgements against them, or any history of bankruptcy or insolvency;
to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer;
to contact you in order to send you details of any changes to our supplies which may affect you; and
for all other purposes consistent with the proper performance of our operations and business.

Sharing of Your Information

The information you provide to me will be treated by me as confidential and will be processed only by any of third party, acting on my behalf, within the UK/EEA. I may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

If we enter into a joint venture with or merged with a business entity, your information may be disclosed to our new business partners or owners;
To carry out due diligence on you as a prospective tenant/ guarantor, including but not limited to the carrying out of affordability checks, due diligence checks and the obtaining of references from relevant parties, whose data you have provided;
If you request so, your information shall be disclosed in order to determine if there are any money judgements against you, as the prospective tenant/guarantor, or to determine if they have a history of bankruptcy or insolvency;
If you are unable to make payments under your tenancy, your information may be disclosed to any relevant party assisting in the recovery of this debt or the tracing of you as a tenant; and
In the creation, renewal or termination of the tenancy, your information will be disclosed to the States of Guernsey authorities such as Housing, service/utility providers, property manager/agent, or any other relevant person or organisation in connection with this.

Unless required to do so by law, I will not otherwise share, sell or distribute any of the information you provide to me without your consent.

Transfers outside the UK and Europe

Your information will primarily be stored within the UK and EEA.

Where information is stored outside the UK or EEA on servers, I ensure that there are adequate safeguards in place to protect your information in accordance with this notice.

Security

When you give us information I will take steps to make sure that your personal information is kept secure and safe.

How long we will keep your information

We review our data retention periods regularly and will only hold your personal data for as

long as is necessary for the relevant activity, or as required by law (we may be legally

required to hold some types of information), or as set out in any relevant contract I have

with you.

Your Rights

You have the right at any time to:

ask for a copy of the information about you held by me/us in my/our records;
require me/us to correct any inaccuracies in your information;
make a request to me/us to delete what personal data of yours I/we hold; and
object to receiving any marketing communications from me/us.

If you would like to exercise any of your rights above, please contact me/us at [email protected]

Should you wish to complain about the use of your information, I/ we would ask that you contact me/ us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my/ our use of your information. The Data Protection Commissioner’s contact details are noted below:

Data Protection Office

Guernsey Information Centre

North Esplanade

St Peter Port

Guernsey

GY1 2LQ

[email protected]

01481 742074

The accuracy of your information is important to me - please help me/ us keep my/ our records updated by informing me/ us of any changes to your email address and other contact details.